Last updated: May 2025
Soda Man USA (“we,” “us,” or “our”) operates the website sodamanusa.com. This Privacy Policy explains how we collect, use, disclose, and protect your personal information when you visit our website or place an order with us. By using our website, you agree to the terms of this Privacy Policy.
1. Information We Collect
We collect information you provide directly to us, as well as information collected automatically when you use our website.
Information you provide:
- Name, billing address, and shipping address
- Email address and phone number
- Payment information (processed securely through Stripe — we do not store your full card details)
- Business name and tax information (for wholesale/B2B accounts)
- Order notes and any other information you voluntarily submit
Information collected automatically:
- IP address and general location data
- Browser type, device type, and operating system
- Pages visited, time spent on pages, and referring URLs
- Cookies and similar tracking technologies (see Section 5)
2. How We Use Your Information
We use the information we collect for the following purposes:
- To process and fulfill your orders, including payment processing and delivery
- To communicate with you about your orders, account, and customer service inquiries
- To send you promotional emails, newsletters, or special offers (only if you have opted in — you may unsubscribe at any time)
- To manage and maintain your wholesale or B2B account
- To improve our website, products, and services based on usage data
- To detect, prevent, and respond to fraud, security issues, and technical problems
- To comply with applicable laws, regulations, and legal obligations
3. How We Share Your Information
We do not sell, rent, or trade your personal information to third parties. We may share your information only in the following circumstances:
- Service providers: We share information with trusted third-party vendors who assist us in operating our website and fulfilling orders, including Stripe (payment processing), shipping carriers, and email marketing platforms. These parties are contractually obligated to keep your information confidential and use it only for the services they provide to us.
- Google Analytics: We use Google Analytics to understand how visitors use our website. Google Analytics collects anonymized usage data through cookies. You can opt out of Google Analytics tracking by installing the Google Analytics Opt-out Browser Add-on.
- Legal requirements: We may disclose your information if required to do so by law or in response to valid requests by public authorities (e.g., a court order or government agency).
- Business transfers: In the event of a merger, acquisition, or sale of all or a portion of our assets, your information may be transferred as part of that transaction. We will notify you of any such change in ownership or control of your personal information.
4. Payment Processing
All payment transactions on our website are processed securely by Stripe. We do not store, process, or transmit your full credit or debit card information on our servers. Stripe is PCI-DSS compliant and employs industry-standard encryption to protect your payment data. For more information on how Stripe handles your data, please review Stripe’s Privacy Policy.
5. Cookies & Tracking Technologies
Our website uses cookies — small text files stored on your device — to enhance your browsing experience and analyze website traffic. We use the following types of cookies:
- Essential cookies: Required for the website to function properly, including maintaining your shopping cart and session data.
- Analytics cookies: Used by Google Analytics to collect anonymized data about how visitors interact with our website. This helps us improve our content and user experience.
- Preference cookies: Used to remember your settings and preferences, such as language selection.
You can control or disable cookies through your browser settings. Please note that disabling certain cookies may affect the functionality of our website. For more information about managing cookies, visit allaboutcookies.org.
6. Email Communications
If you provide your email address when placing an order or signing up for our newsletter, we may send you order confirmations, shipping updates, and promotional communications about our products and offers. You may opt out of marketing emails at any time by clicking the “unsubscribe” link in any email we send, or by contacting us directly at order@sodamanusa.com. Please note that even if you opt out of marketing emails, we will still send you transactional emails related to your orders.
7. Data Retention
We retain your personal information for as long as necessary to fulfill the purposes outlined in this Privacy Policy, including maintaining your account, complying with legal obligations, resolving disputes, and enforcing our agreements. When your information is no longer needed, we will securely delete or anonymize it.
8. Age Restriction
Our website and services are intended for users who are 18 years of age or older. We do not knowingly collect personal information from individuals under the age of 18. If you are a parent or guardian and believe your child has provided us with personal information, please contact us immediately at order@sodamanusa.com and we will take steps to delete such information.
9. Data Security
We take the security of your personal information seriously and implement reasonable technical and organizational measures to protect it against unauthorized access, disclosure, alteration, or destruction. These measures include SSL/TLS encryption for data transmission, secure servers, and restricted access to personal data. However, no method of transmission over the internet or electronic storage is 100% secure, and we cannot guarantee absolute security.
10. Your Rights & Choices
Depending on your location, you may have certain rights regarding your personal information, including:
- Access: The right to request a copy of the personal information we hold about you.
- Correction: The right to request that we correct inaccurate or incomplete information.
- Deletion: The right to request that we delete your personal information, subject to certain legal exceptions.
- Opt-out of marketing: The right to unsubscribe from marketing communications at any time.
- Data portability: The right to receive your personal data in a structured, commonly used format.
To exercise any of these rights, please contact us at order@sodamanusa.com. We will respond to your request within a reasonable timeframe.
11. California Privacy Rights (CCPA)
If you are a California resident, you have additional rights under the California Consumer Privacy Act (CCPA), including the right to know what personal information we collect and how it is used, the right to request deletion of your personal information, and the right to opt out of the sale of your personal information. As stated in this policy, Soda Man USA does not sell your personal information. To submit a CCPA request, please contact us at order@sodamanusa.com or call (310) 916-2729.
12. Third-Party Links
Our website may contain links to third-party websites. These websites have their own privacy policies, and we are not responsible for their content or privacy practices. We encourage you to review the privacy policy of any third-party website you visit.
13. Changes to This Privacy Policy
We reserve the right to update or modify this Privacy Policy at any time. When we make changes, we will update the “Last updated” date at the top of this page. We encourage you to review this Privacy Policy periodically. Your continued use of our website after any changes constitutes your acceptance of the updated policy.
14. Contact Us
If you have any questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us:
Soda Man USA
3008 S San Pedro St
Los Angeles, CA 90011
Email: order@sodamanusa.com
Phone: (310) 916-2729
Hours: Monday–Friday, 8AM–5PM PST